Personal Data Policy Statement
(“Privacy Policy”)
Car Boss Limited (“Company”) pledges to meet fully
with the requirements of the Personal Data (Privacy)
Ordinance, Chapter 486 of the Laws of Hong Kong. In doing
so, the Company will ensure compliance by its staff to the
strictest standards of security and confidentiality in respect
of all personal information and data submitted by users via
http://www.carboss.com and the Company will not
release such information to anyone without the prior consent
of the relevant user(s) of the Sites (whether registered or
not) (“User(s)”) except to the authorized persons listed
hereinafter.
Users are strongly recommended to read this Privacy Policy
carefully to have an understanding of the Company’s policy
and practices with regard to the treatment of personal
information and data provided by the Users on the Sites.
This Privacy Policy is applicable to both registered and non-
registered Users, and the provisions herein may be
updated, revised, varied and/or amended from time to time
as the Company deems necessary.
If Users have questions or concerns regarding this Privacy
Policy, they should first contact the of the Company's
Customer Service Department at +852 61336777 or email
to info@carboss.com.hk
Purpose of Collection of Personal
Data
In the course of using the Sites, Users may disclose or be
asked to provide personal information and/or data. In order
to have the benefit of and enjoy various services offered by
the Sites, it may be necessary for Users to provide the
Company with their personal information and/or data.
Although Users are not obliged to provide the information
and/or data as requested on the Sites, the Company will not
be able to render certain services on the Sites in the event
that Users fail to do so.
The Company’s purposes for collection of information and
data on the Sites include but not limited to the following:
for the daily operation of the services provided to Users;
to identify Users who have posted advertisements,
materials, messages, photos, views or comments or such
other information (collectively “Information”) on the Sites;
to identify Users who have viewed the Information posted on
the Sites;
to provide Users with marketing and promotional materials
for their enjoyment of benefits as members of the Sites (for
further details, please refer to paragraph 4 headed
“Subscription of Newsletter/Promotional Materials/Marketing
Materials” below);
to identify Users who have enjoyed their benefits as
members of the Sites by receiving and using marketing and
promotional materials;
to provide Users with a platform and forum for posting
photos, sharing and discussing their insights in respect of
services or products related to cars and driving;
to allow members of the Sites to enjoy their benefits as
members by enrolling for special events hosted by the
Company and/or its affiliates;
to design and provide products and services to Users in
relation to the above purposes;
to compile aggregate statistics about the Users and to
analyze the Sites and service usage for the Company’s
internal use; and
to facilitate the Company and/or its affiliates to use the
Users’ personal data for purposes relating to the provision of
services offered by the Company and marketing services,
special events and/or promotions of the Company, its
affiliates and/or their respective clients.
If the User is under the age of 13, the Company would
strongly recommend him/her to seek prior consent from a
person with parental responsibility for him/her, e.g. parent or
guardian, who may contact the responsible personnel of the
Company at info@carboss.com.hk for registering the User
as member of the Sites.
The Company strives to only collect personal data which are
necessary and adequate but not excessive in relation to the
purposes set out here in above.
If the Company requires the use of Users’ personal data for
a purpose other than those set out here in above, the
Company may request the Users’ prescribed consent to the
same. If User is a minor, the prescribed consent should be
given by his/her parent or guardian.
Collection of Personal Data
The Company may collect personal information and/or data
about a User such as his/her name, log-in ID and password,
address, email address, phone number, age, sex, date of
birth, country of residence, nationality, education level and
work experience that is/are not otherwise publicly available.
Occasionally, the Company may also collect additional
personal information and/or data from a User in connection
with contests, surveys, or special offers. In addition to the
data above mentioned, Car Boss Limited will collect the
information and/or data as follows:
Payment Information:
The company collects user’s personal payment information,
including information stored on outside services that user
may use with The company. By submitting user’s payment
information and/or linking user’s Car Boss Limited account with
an outside payment service, users authorize the company to access and use this information in order to provide user with
and accept payment for the Service. This allows us to both
confirm user’s identity and provide user with seamless,
hassle-free transactions. User can check the current fees,
fines, and penalties applicable to use of our Service in our
Fee and Commission Schedule.
Driver's Record:
We check user's driver's record to make sure user and
user's car meet Car Boss Limited safety standards. By
registering with the company user authorize us to access
user’s driver's record from Hong Kong Police Department,
and other applicable entities. Users also authorize said
entities to release this information to the company. The
company’s authorization to check users’ records is ongoing
throughout the time user use our Service.
Vehicle History and Inspection:
If user owns a vehicle that is used on the Site, we will
inspect the vehicle and obtain a vehicle history report to
make sure the vehicle is safe for user and other drivers to
use. By registering with Car Boss Limited, users authorize us to
obtain this information and user authorizes applicable
entities such as Hong Kong Police Department, inspection
companies and auto mechanics to release such information
to the Company.
Data Gathered from In-Vehicle
Hardware:
The telematics box installed in each Car Boss Limited allows
the company to gather information about user’s vehicle use,
including time of use, location, speed of travel, and other
aspects of user’s vehicle use. The company uses this
information 1) to provide users with the Service 2) to
aggregate user’s use habits and potentially provide user
with related benefits such as better insurance rates or other
perks for safe driving 3) to record vehicle movements and
driver behavior in case of an accident or theft 4) to
aggregate user’s data with other drivers' data and better
understand how people use our Service and how we can
make it even better for user in the future.
Location Tracking:
The location of all Car Boss Limited’s user use is tracked by
GPS and conveyed to Car Boss Limited. Location information is
tracked by the vehicle's telematics box. The company will
never use this information to make user’s location or
movements public without user’s permission. As a car
Owner, user can control when and where other
Car Boss Limited users can see the location of user’s car while
parked. If users are renting a car, the Owner of the car may
be able to see the location of the rented car. Other than that,
other Users will not be able to see user’s movements in a
Car Boss Limited.
The company monitors all cars to prevent theft, and to allow
us to locate user in case of accident, emergency, lock-out,
etc. User’s location information will only be used in direct
relation to Car Boss Limited business, and may be released to
insurance companies, the police, or similar parties in the
due course of investigating and processing accident claims,
and providing user with help in the case of an emergency or
lock-out.
Only duly authorized staff of the Company will be permitted
to access the Users’ personal information and data, and the
Company shall not release such personal information and
data to any third parties save and except for the
circumstances listed out under the Paragraph 3. entitled
“Disclosure or Transfer of Data”.
Disclosure or Transfer of Data
The Company agrees to take all practicable steps to keep
all personal information and data of Users confidential and/
or undisclosed, subject to the following.
Generally speaking, the Company will only disclose and/or
transfer Users’ personal information and/or data to the
Company’s personnel and staff for the purpose of providing
services to Users. However, the Company may disclose
and/or transfer such information and/or data to third parties
under the following circumstances:
where the information and/or data is disclosed and/or
transferred to any third party suppliers or external service
providers who have been duly authorized by the Company
to use such information and/or data and who will facilitate
the services on the Sites, under a duty of confidentiality;
where the information and/or data is disclosed and/or
transferred to any agents, affiliates or associates of the
Company who have been duly authorized by the Company
to use such information and/or data;
where the Company needs to protect and defend its rights
and property;
where the Company considers necessary to do so in order
to comply with the applicable laws and regulations, including
without limitation compliance with a judicial proceeding,
court order, or legal process served on the Sites; and
where the Company deems necessary in order to maintain
and improve the services on the Sites.
Personal data collected via the Sites may be transferred,
stored and processed in any country in which the Company
or its affiliates operate. By using the Sites, Users are
deemed to have agreed to, consented to and authorized the
Company to disclose and/or transfer their personal
information and data under the circumstances stated above,
as well as to any transfer of information (including the
Information) outside of the Users’ country.
Subscription of Newsletter/
Promotional Materials/Marketing
Materials
The Company and its affiliates may from time to time send
to members and Users of the Sites newsletters, promotional
materials and marketing materials based on the personal
information and data that they have provided to the
Company. The Company may use Users’ data in direct
marketing and the Company requires the Users’ consent
(which includes an indication of no objection) for that
purpose. In this connection, please note that:
the name, log-in ID and password, contact details, age, sex,
date of birth, country of residence, nationality, education
level and work experience of Users held by the Company
from time to time may be used by the Company and/or its
authorized personnel or staff in direct marketing;
the following classes of services, products and subjects may
be marketed:
food and beverage related products and services;
travelling related products and services;
special events hosted by the Company and its affiliates for
members and Users, including but not limited to courses,
workshops, and competitions;
reward, loyalty or privileges programmes and related
products and services;
special offers including coupons, discounts, group purchase
offers and promotional campaigns;
products and services offered by the Company’s affiliates
and advertisers (the names of such affiliates and advertisers
can be found in the relevant advertisements and/or
promotional or marketing materials for the relevant products
and services, as the case may be);
donations and contributions for charitable and/or non-profit
making purposes;
The above products, services and subjects may be provided
or (in the case of donations and contributions) solicited by
the Company and/or:
the Company’s affiliates;
third party service providers providing the products, services
and subjects listed in paragraph (b) above; and
charitable or non-profit marking organizations;
in addition to marketing the above services, products and
subject itself, the Company also intends to provide the data
described in paragraph (b) above to all or any of the
persons described in paragraph (c) above for use by them in
marketing those services, products and subjects, and the
Company requires the Users’ written consent (which
includes an indication of no objection) for that purpose;
the Company may receive money or other property in return
for providing the data to the other persons in paragraph (d)
above and, when requesting the Users’ written consent as
described in paragraph (d) above, the Company will inform
the Users if the Company receives any money or other
property in return for providing the data to the other persons.
Suitable measures are implemented to make available to
such members the options to “opt-out” of receiving such
materials. In this regard, Users may choose to sign up or
unsubscribe for such materials by logging into the
registration or user account maintenance webpage, or
clicking on the automatic link appearing in each newsletter/
message, or contact the Customer Service Representative
of the Company at +852 61336777 or email to
info@carboss.com.hk
Access
Any User is entitled to request access to or make
amendments to his/her own personal information and data
kept with the Company by contacting the Customer Service
Representative of the Company at +852 61336777 or email
to info@carboss.com.
In the event that a User wishes to access or amend his/her
personal information and data, the Company may request
him/her to provide personal details in order to verify and
confirm his/her identity. HKID card number or passport
number or business registration certificate number cannot
be amended unless such data is proved to be inaccurate.
The Company is required to respond to a User’s requests
within 40 days of his/her request and will endeavor to do so
wherever possible.
Cookies and Log Files
The Company does not collect any personally identifiable
information from any Users whilst they visit and browse the
Sites, save and except where such information of the Users
is expressly requested. When Users access the Sites, the
Company records their visits only and do not collect their
personal information or data. The Sites’ server software will
also record the domain name server address and track the
pages the Users visit and store such information in
“cookies”, and gather and store information like internet
protocol (IP) addresses, browser type, referring/exit pages,
operating system, date/time stamp, and clickstream data in
log files. All these are done without the Users being aware
that they are occurring.
The Company does not link the information and data
automatically collected in the above manner to any
personally identifiable information. The Company generally
uses such automatically collected information and data to
estimate the audience size of the Sites, gauge the popularity
of various parts of the Sites, track Users’ movements and
number of entries in the Company’s promotional activities
and special events, measure Users’ traffic patterns and
administer the Sites. Such automatically collected
information and data will not be disclosed save and except
in accordance with the Paragraph 3 entitled “Disclosure or
Transfer of Data”.
Links to Other websites
The Sites may provide links to other websites which are not
owned or controlled by the Company. Personal information
and data from Users may be collected on these other
websites when Users visit such websites and make use of
the services provided therein. Where and when Users
decide to click on any advertisement or hyperlink on the
Sites which grants Users access to another website, the
protection of Users’ personal information and data which are
deemed to be private and confidential may be exposed in
these other websites.
Non-registered Users who gain access to the Sites via their
accounts in online social networking tools (including but not
limited to Facebook) are deemed to have consented to the
terms of this Privacy Policy, and such Users’ personal data
which they have provided to those networking tools may be
obtained by the Company and be used by the Company and
its authorized persons in and outside of the User’s country
for the purpose of providing services and marketing
materials to the Users. These Users are deemed to have
consented to the Company and its authorized personnel’s
access and use of their personal data so obtained.
This Privacy Policy is only applicable to the Sites. Users are
reminded that this Privacy Policy grants no protection to
Users’ personal information and data that may be exposed
on websites other than the Sites, and the Company is not
responsible for the privacy practices of such other websites.
Users are strongly recommended to refer to the privacy
policy of such other websites.
Security
The security of Users’ personal information and data is
important to the Company. The Company will always strive
to ensure that Users’ personal information and data will be
protected against unauthorized access. The Company has
implemented appropriate electronic and managerial
measures in order to safeguard, protect and secure Users’
personal information and data.
All personal information and data provided by Users are
only accessible by the authorized personnel of the Company
or its authorized third parties, and such personnel shall be
instructed to observe the terms of this Privacy Policy when
accessing such personal information and data. Users may
rest assured that their personal information and data will
only be kept for as long as is necessary to fulfil the purpose
for which it is collected. Registered Users should safeguard
his/her unique Username and Password by keeping it secret
and confidential and never share these details with anyone.
The Company uses third party payment gateway service
providers to facilitate electronic transactions on the Sites.
PayDollar is a leading, secure and reliable international
payment service provider to banks and online merchants
since 2000. Customers' payment details are securely
transmitted to the acquiring bank, card and payment
companies for real-time transaction authorisation using 256-
bit Extended Validation Certificates (EV) SSL transaction
encryption. PayDollar supports CVV/CVC check as well as
3-D secure authentication of Visa and MasterCard namely:
Verified By VISA, MasterCard SecureCode for added
security protection for both customers and merchant.
The Company follows generally accepted industry standards
to protect the personal information and data submitted by
Users to the Sites, both during transmission and once the
Company receives it. However, no method of transmission
over the Internet, or method of electronic storage, is 100%
secure. Therefore, while the Company strives to protect
Users’ personal information and data against unauthorized
access, the Company cannot guarantee its absolute
security.
Retention of Personal Data
Once the Company has obtained a User’s personal
information and/or data, it will be maintained securely in the
Company’s system. Subject to legal requirements, the
personal information and/or data of Users will be retained by
the Company after deactivation of the relevant service until
the User requests the Company in writing to erase his/her
own personal information and/or data from the Company's
database or to terminate his/her membership of the Sites.
Changes in this Privacy Policy
The Company reserves the right to update, revise, modify or
amend this Privacy Policy in the following manner at any
time as the Company deems necessary and Users are
strongly recommended to review this Privacy Policy
frequently. If the Company decides to update, revise, modify
or amend this Privacy Policy, the Company will post those
changes to this webpage and/or other places the Company
deems appropriate so that Users would be aware of what
information the Company collects, how the Company uses
it, and under what circumstances, if any, the Company
discloses it.
If the Company makes material changes to this Privacy
Policy, the Company will notify Users on this webpage, by
email, or by means of a notice on the home page of the
Company.
For any query, please contact our Customer Service
Representative at +852 61336777 or email to
info@carboss.com.hk
